Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Sizing details
Our resizing is done with a torch and some stone cooling goo to keep your stone safe, however, there are certain stones like Opals that are more sensitive to the heat than others. So we don’t always recommend it.
Gift wrapping and packaging
Each ring comes in our cute Opal Dreams recycled boxes and cotton bags ready for gifting! If you’d like additional wrapping, just send us a message when you check out.
Custom and personalized orders
We are currently taking custom orders! Prices start at $120 for simple rings/pendants but go up depending on the intricacy, material, and time it takes. On average we will take anywhere from 1-2 months on custom orders depending upon how many we are doing that month.
Returns
We do accept returns within two weeks of you receiving your order as long as the ring has not been resized! Please just mail back the item and we will refund you once we have received it or provide you with an exchange.
0 items in your cart